This caught my eye today: MedExpress Selects AthenaHealth. I’m evaluating several EMR/Practice Management products for urgent care centers. The ones geared specifically towards urgent care are Practice Velocity and DocuTap. Greenway is on my shortlist because of some interesting ways it handles disease management, but may have more “primary care” functions than we need for urgent care.
A big struggle for me all these years is finding a system that handles both urgent care patients as well as occupational medicine – none seem to do that well, or at least to my satisfaction. I’d be interested to know why MedExpress switched, and what were they using before (anyone want to chime in?) What systems are you using in your urgent care, what do you like/dislike about it? What do you wish it could do better?
We’ve used Greenway in our clinic, including urgent care, for the past year. My experience is limited since I have not used other EMR products in the past. Generally all of the provider’s production fell, and those did not see a fall off of numbers are spending more time completing documentation afterhours. It is a new system and it preforms well, but you will need to build templates, as the ones they have available are limited. The e-Rx system is very slow. They are currently developing a new one, but it is still in construction or in beta testing. Our occupational medicine doc does not like Greenway and is looking at Systoc (sp?). Hope this helps.
Thanks, Steve. I looked at Systoc some years ago for the busy occmed part of our practice, but unless it’s changed much (hopefully), it seemed a rather archaic word-processor type system, and not appropriate for the other urgent care type visits. The trick is really finding a system that handles both urgent care and occ med, and for some urgent care practices, primary care.
Good luck with Greenway–
Dr. Earl,
I’m with a software company called ScriptRx. We specialize in an EMR built for Urgent Care. Occ Med and quick views of previous patient visits is also part of our overall solution. Our focus is speed, simplification and ease-of-use through a unique touchscreen interface. It’s also highly customizable, so we can mirror your process, forms and/or protocols as needed. If you like the user interface, let me know, and I’d be happy to set up a web demo to show it to you. You can see some screenshots and more information on our website at http://www.scriptrx.com.
Thanks,
Jon
Thanks Jon, I’ll check out your website.
As you may not know Medexpress is collections of lots of mom and pops physician practices and urgent care. Recently they bought our the practice I used to work for. We had 8 UC and we had Medinotes as EMR and Medical manager as billing software. Last I know was they are using Docu Tap as their EMR and they must be signing up for billing portion with Athena. After I left my 23 years of service with above UC I started as consultant for new UC start ups and I have used softwares like Medi note, Allscripts Touch chart and MY way and now Docu Tap. No matter what all the softwares have limitation. Presently I am consulting with a software company called Docupad and we used a backward approach to develope the software.With this software we go to the physician, ask for their paper charts they use and mimic them in the EMR. So when the notes, reports etc is printed they look exactly like the paper chart. This software is one click. I will be happy to share more on this if anybody looking for new EMR or replacement.
Thanks.
Zulf, thanks for sharing your experiences. Sounds like you have a novel approach to creating electronic charts, leave a link if you like so readers can check it out.
Another excellent EMR system is OmniMD. They will customize your software to manage your practice needs. Scott Hunt is on LinkedIn as a member. Send him a message and let him know I recommended their system to your centers.
Good luck with your search!
Sincerest regards,
Coleen Campbell
Thanks, Colleen, will check it out
Probably a bit late – but if you are still looking we at CodoniX have a great Urgent Care specific application that handles Occ Med very well. We have been in business for 18 years and currently generate over 4,000 urgent care visits per DAY – We were ranked in a statistical tie for first place in the prestigious KLAS report on Urgent Care EMRs – we also offer tremendous value and are confident enough that we offer a pure subscription service – pay per month and if you aren’t happy you can stop anytime
Andy, you may remember we used Codonix in our Minimedcare retail clinics in Pathmark grocery stores between 2006 and 2008. It was excellent for that venue, and your agility in getting the system implemented for us in a short time with full functionality is something I am unlikely to experience again.
In our new ASAP Urgent care centers we will be doing a fair amount of occmed, so I am leaning towards a very small final list of emrs that have significant occmed capabilities. In fact I am down to the final two. Not sure i’ll make that public just yet as to which ones.
Long time since I updated this, but we did ultimately go with Greenway, but it has not worked out for us for many reasons, so we are migrating to Athena, through our membership in UCIN, Urgent Care Integrated Network, so specially designed program for urgent care working well in other centers.