Get Back to Work

Get Back to Work

A frustrated PA I interviewed recently told me a story that really burns me on two levels: Inconsistency and discontinuity in urgent care practice Bad worker’s compensation return to work policy And a 3rd is probably lack of management support for a rational...
The Doctor Keeps His Own Schedule

The Doctor Keeps His Own Schedule

These posts on a popular review site emphasize why it’s important to monitor what patients are saying about you on these and other social media sites.  This can be done easily by setting up google alerts for your center’s name, and doctor’s names, and by using...
“Oh By The Way, Doc…”

“Oh By The Way, Doc…”

Part of the work we do in urgent care is providing screenings, assessments and physical exams for particular purposes where no physician-patient relationship exists, such as for pre-placement or other work-related exams. Invariably, though, some of these folks are...
The Urgent Care/Primary Care Dilemma

The Urgent Care/Primary Care Dilemma

Although most of the Urgent Care “chains” of late provide urgent care and some occupational medicine services, most don’t consider themselves primary care providers. In my 28 years of owning and operating urgent care centers, however, I’ve...
ED Visits Up Due to Sicker Patients

ED Visits Up Due to Sicker Patients

According to this report from the Center for Health Care Quality, ED visits are growing 60% faster than the population growth.  Patients are also staying longer in the ED, leading to increased wait times. An increased number of diagnostics, including blood work,...