Guest Post by Michael Bart, founder of ProScheduleMatch
Prosperity means different things to different people. For some it refers to wealth. This may be the most obvious. Is prosperity simply the accumulation of ones estimation of adequate wealth? I think not! Is prosperity a thing, or a place, a station in life. Again… the answer is no!
Prosperity is a feeling of satisfaction, of meeting one’s goals and aspirations, of feeling complete, healthy, and whole as a human being. For different people prosperity is attained in different ways. For some it is the attainment of wealth. For others it is satisfaction that our goals and our families’ goals are being met and that we have a balance between work and home life. It is a sense of completeness, of achieving satisfaction that our path is correct, and that we are in alignment with ourselves and those around us.
Please, take a moment… It is worth determining what prosperity means to you.
What about organizations? Can an organization have a sense of prosperity? Sure! If an organization is moving towards it’s goals and meeting the metrics of it’s mission statement, if it’s clients are satisfied, and it’s employees are engaged and individually feeling prosperous, the organization very likely “feels” prosperous. We all know when we are involved with prosperous organizations. It feels right. We are happy to be associated with them.
The attainment of prosperity is enhanced by having abundant resources and some of the most important resources are time and control.
It is well known that perceived stress is magnified when an individual feels that they don’t have control of their lives. We’ve all been around a disgruntled employee who is at work because they did not have any choice in the matter. Not having any options, they are missing an important family event, a doctor’s appointment, class, etc. How does this impact others? Those who work with the employee may be subject to their angst. Our clients more than likely feel this too, be it a lack of patience or a less than courteous interaction. The affected employees efficiency is reduced as well. This leads to a lack of prosperity.
In the world of health care, time and control are difficult commodities to manage.
As owners and managers of health care facilities just being cognizant of these concepts can help move towards improving your public persona. Being more flexible towards your staff in regards to their scheduling concerns will go a long ways towards improving morale, increasing their retention rate, and their willingness to help you get through the rough patches.
As well, outreach to similar clinics in your community may help you to develop an informal network of staff who may be willing to migrate between facilities when there are unmet needs at either one.
For instance, one facility may have a number of high-level professionals taking vacation at the same time leaving your hourly staff with virtually nothing to do. You could keep on, giving them busy work or you could give them time off. Perhaps the cross town clinic you have established a cordial relationship with has unmet needs. You could temporarily send your employees over to them to fill in.
This could all be done via emails and texts and this would solve a lot of issues.
Or consider the case of an employee hitting your ceiling of 40 hours. You can either pay overtime or sent the employee home. Or you could call the other clinic and consider swapping employees temporarily and keep the flow in both facilities going without increasing the costs.
If these concepts and solutions sound intriguing but you would rather not deal with the intricacies of establishing the network necessary to effect these cost savings Pro Schedule Match has created a system to help you do so.
If you would like to learn more or sign up please visit our web site at www.proschedulematch.com.