Oct 22, 2016 | Patient Experience, Urgent Care
Guest post from Tim Dybvig, Co-founder & CEO, Calibrater Health [popup type=”” link_text=”important disclosure”]Some of the links below are affiliate links. Urgentcarementor may earn a commission should you make a purchase via these links....
Sep 14, 2016 | Patient Experience, Technology, Urgent Care
Exceeding Expectations Meeting or exceeding expectations leads to positive patient satisfaction. Expectation for urgent care or workers comp services starts the minute a patient hits your practice’s website. Assuming you provide the usual complement of services the...
Dec 7, 2012 | Patient Experience, Staffing & Recruiting, Urgent Care
Sorry for the hiatus, folks. I’m wearing the new hat of COO/CMO of ASAP Urgent Care, a start up with plans to open new UCCs in the northeast, so my blogging and article writing has been on a bit of a standby. So here at 5 AM on a rainy Chicago Dec 7 I’ll share some...
Sep 14, 2012 | Patient Experience, Urgent Care
These posts on a popular review site emphasize why it’s important to monitor what patients are saying about you on these and other social media sites. This can be done easily by setting up google alerts for your center’s name, and doctor’s names, and by using...
Aug 9, 2012 | Patient Experience, Urgent Care
So started the email from Mustique Airlines the day before we were to depart for our long-awaited Caribbean sailing vacation in the Grenadine islands. I had spent weeks on American Express Travel, Kayak, Priceline and numerous tiny Caribbean airline sites trying to...
Jul 19, 2012 | Patient Experience, Urgent Care
Here is an unfortunate review of an urgent care encounter on one of the popular review sites: DO NOT GOHERE! This business, not doctor’s office, is out for money. It was obvious within minutes of treatment. The receptionist actually turned a...
